Terms and Conditions

Terms of sale and delivery:

1. The parties:
The seller is Audioimport Group Kinnunen Ab Oy

Information about Audioimport Group Kinnunen AB Oy:

Business ID: 2441602-7

Head office address: Palkkitie 10, 84100 Ylivieska, Finland

Customer service e-mail: info@audioimport.fi

2. Shopping in the online store:
We have described the purchasing process below.

- Find out more about the products
- Select the desired product
- Add the product to the cart
- Select the delivery and payment method
- Optional customer profile registration
- Check your order
- Confirm the order and accept the terms of purchase
- Receive the order confirmation

3. Your order:
After we receive your order, we will confirm your order and send an automatic order confirmation to the email address you provided. Please read the order confirmation carefully after receiving it and check that the order confirmation is the same as your order.

4. Payment methods:
When you make a purchase on the www.aigroup.fi website, we are responsible for processing the payment. You can contact our customer service at info@audioimport.fi if you have any questions about payment methods.

5. Delivery:                                                                                                                                                                                                                                    
Delivery of products up to 35 kg is delivered as a postal package and orders over 35 kg are delivered as we see fit.

6. Complaint:
Upon receipt of the products, we recommend that you check as soon as possible that the delivery corresponds to the order confirmation, that the products have not been damaged in transit or that there are no defects or defects in the products. If the product is defective or damaged, you may, depending on the circumstances, request that the defect be rectified, resubmitted or canceled.

7. Right of withdrawal:
Under the Consumer Protection Act, you have the right to cancel your purchase. The right of cancellation requires that you notify us within 14 days of receiving the delivery that you wish to exercise your right of cancellation, primarily by contacting info@audioimport.fi

8. Personal information:
When you shop with us, we must treat your personal information confidentially. Comprehensive information on the processing of our personal data can be found in our privacy statement.